Customized Packages & Pricing to Fit Any Budget

A trail sign with an arrow pointing left, set in a grassy field at sunset or sunrise, with the text "The Ozarks Trailblazer" overlaid.

  • New or seasonal lodging properties (vacation rentals, B&Bs, cabins, inns) and food & beverage businesses (cafés, food trucks, diners, fast casual)

  • 🧭 Foundational Business Review

    • One 60-minute virtual consultation to discuss your business goals, service structure, guest experience, and challenges

    • Customized service flow analysis (guest check-in/check-out, table service, order-to-delivery process, etc.)

    • 2-page Action Plan with prioritized improvements across operations, marketing, and guest engagement

    • Recommendations for aligning your brand and customer experience with your target audience

    📅 Marketing Starter Kit

    • 30-day customized marketing calendar featuring content prompts, promo ideas, and locally relevant events

    • 5 branded Canva social media templates with editable links (content themes: product/room highlights, behind-the-scenes, staff spotlights, etc.)

    • 1 print-ready asset: choose from a flyer, basic menu, or rack card – professionally designed for print or display

    • Google Business Profile: full setup or optimization with focus on SEO, business categories, booking/contact buttons, and review strategies

    🛠️ Operations Tools & Setup Guidance

    • Intro to free or low-cost business tools for point-of-sale, booking, scheduling, and customer communication

    • Recommendations may include: Square, Guesty, Newbook, Homebase, Canva, Mailchimp, GoogleWorkspace

    🗺 Customization Focus (Choose 2)

    Tailored mini-projects designed for your business type. Delivered through virtual coaching + custom templates and tools.

    🏡 For Lodging Businesses:

    1. OTA Listing Optimization

      • Airbnb, VRBO, or Booking.com profile review

      • Keyword, headline, photo, and pricing suggestions

      • Includes OTA Optimization Checklist + guest messaging tips

    2. Digital Guest Welcome Guide & House Rules Template

      • Custom-branded welcome guide with local recommendations, check-in/out info, contact sheet, and house rules

      • Editable Canva or Google Doc format

    3. Room Readiness Checklist + Cleanliness SOP

      • Customizable cleaning and prep checklist for daily turns, deep cleans, and seasonal maintenance

      • Simple visual SOP (PDF format) with brand integration

    🍽️ For Restaurants & F&B:

    1. Menu Audit + Food Costing Support

      • Virtual menu review for layout, pricing, item categorization, and upsell opportunities

      • Basic food cost tracking template with pricing tips and waste reduction advice

    2. Promotional Menu Design + Upsell Strategy

      • One seasonal or limited-time offer menu (e.g., lunch special, weekend brunch, “local favorites”)

      • Branded and print-ready (PDF and Canva)

      • Guide for staff on upselling techniques and featured item placement

    3. Kitchen Workflow & Station Planning (Remote)

      • Task breakdown and zone mapping for BOH (prep, cook, dish, expo)

      • Printable daily opening/closing checklists

      • Food safety best practices + sanitation checklist with digital log templates

    📦 Deliverables:

    • 2-page Action Plan

    • Editable Canva templates for marketing and SOPs

    • Food cost calculator or checklist tools (as applicable)

    • PDF guest welcome guide or promotional menu

    • Google Business optimization results

    • Folder with all assets, organized by topic

    🧩 What You Provide:

    • Menu/product list, logo files, photos (if available)

    • Access to existing listings or POS tools (if applicable)

    • 1-hour kickoff call with decision-maker or owner

    • Feedback/approval on drafts within 48 hours for timely delivery

  • 2–3 Weeks

  • Up to 12 Hours

  • Starting at: $500

A scenic view of a sunset over rolling hills with a winding road and lush greenery, with the text 'Hill & Hollow Package' overlayed in a transparent box.

  • Busy operators of boutique hotels, inns, lodges, full-service restaurants, resorts, and multi-department attractions who need hands-on support managing people, systems, marketing, and brand consistency, without hiring a full-time manager or specialist.

  • 🧭 Embedded Monthly Operations Support

    • Up to 60 hours per month of flexible support across operations, marketing, admin, and HR

    • Weekly virtual check-ins (Zoom, phone, or video)

    • Slack or email support for real-time troubleshooting, reviews, and guidance

    • Monthly Performance Dashboard Report including action items, guest feedback themes, and team benchmarks

    • Focus on solving real-time problems, improving consistency, and catching what’s falling through the cracks

    🛠 Operational Strategy & Systemization

    • Monthly refinement of Standard Operating Procedures (SOPs) for key departments (up to 2 per month)

    • Staff workflow mapping, shift expectations, and communication structure

    • Digital checklist library (opening, closing, room turnover, inventory, safety)

    • Recommendations and virtual setup of low-cost systems: POS, booking, inventory, payroll, and training tools

    • Quarterly labor & vendor cost analysis to reduce waste and boost margin

    📅 Marketing Department-In-A-Box

    • 20–25 branded graphics/posts per month (flyers, menus, social media, email, print)

    • 1 short-form professional video/month (edited from your content or built from virtual consultation shot list)

    • 1–2 paid ad campaign setups/updates per month (Facebook, Instagram, Google, or local media)

    • Support for specials/promotions, seasonal events, loyalty programs, or themed guest engagement campaigns

    • Brand guide maintenance and seasonal messaging updates

    🧑‍🍳 Team Development & HR Support

    • Custom policy/procedure manual built over time (10–20 pages total)

    • Job descriptions, onboarding tools, and digital training materials

    • Hiring & recruiting support (job ads, screening assistance, interview structure)

    • Conflict resolution coaching and 90-minute virtual leadership check-in each month

    • Optional monthly virtual training for staff (e.g., hospitality basics, handling complaints, upselling, cleanliness standards)

    🕵️ Mystery Guest Visits – Quarterly (1 per quarter)

    • Remote or in-person (where available) mystery guest experience

    • Includes:

      • Booking/ordering process audit

      • Guest communication scoring

      • Cleanliness, staff interaction, menu or room accuracy

      • Follow-up evaluation or review response

    • Delivered in a formal PDF Mystery Guest Report with scorecard, key observations, and recommendations

    Optional travel-based visits: Add $150 + meal/stay reimbursement

    🗺 Customization Focus Areas (Ongoing)

    Unlike fixed packages, Hill & Hollow evolves with your business and allows custom prioritization month to month.

    Examples include:

    • Seasonal menu rollouts & promo campaigns

    • Multi-property operations alignment

    • Weekly shift feedback forms and scorecards

    • Brand repositioning or redesign

    • Local event participation planning

    • Google/TripAdvisor/Yelp response strategy and review campaigns

    📦 Deliverables:

    • Monthly Progress Dashboard (PDF)

    • Shared digital resource drive (SOPs, templates, checklists)

    • 20–25 monthly marketing graphics/posts

    • 1 short video/month

    • Updated staff tools (manuals, job descriptions, interview guides)

    • Quarterly Mystery Guest Report (if selected)

    🧩 What You Provide:

    • Weekly or biweekly check-in with owner or designated team lead

    • Menus, photos, branding materials (as available)

    • Feedback and team access for ongoing improvements

    • Admin access to social media accounts, Google Business, and listings (as needed)

    • Reimbursement for any agreed-upon mystery guest visits (meal or lodging)

    This package is ideal for owners/operators who want to grow, scale, or simply offload the daily stress of managing every little detail, and instead gain a strategic partner focused on consistency, revenue, guest satisfaction, and long-term success.

  • Ongoing Monthly Retainer (3-month minimum)

  • Up to 60 Hours per Month

  • Starting at: $3500/month

Aerial view of green hills and a sunset with colorful clouds, with the text 'Ozark Hills Plan' overlaid.

  • Operating small businesses, restaurants, cafés, B&Bs, cabins, boutique hotels, and attractions, ready to improve performance, boost guest satisfaction, and strengthen their brand.

  • 🧩 Business Systems & Guest Experience Assessment

    • 90-minute virtual walkthrough (screen share or video call) to evaluate operations from the guest’s perspective

    • Review of booking/ordering process, communication, on-site experience, and follow-up

    • 3–5 key systems reviewed (e.g., reservations, team workflow, payment processes)

    • Deliverable: PDF Guest Journey Map and Top 10 Opportunities Report

    🧑‍🍳 Staff & Role Organization Support

    • Review of team structure (up to 6 roles) and responsibilities

    • Create or improve 3 customized job descriptions (FOH, BOH, or lodging roles)

    • Editable Shift Schedule Template (Excel or Google Sheets)

    • Guidance on simple, scalable team communication methods using tools like Homebase or Slack

    📅 Marketing Strategy & Content Support

    • 60-day marketing & promotion calendar with suggested events, seasonal pushes, and guest engagement content

    • 10 branded Canva templates for social media or digital use (e.g., menus, specials, guest quotes, testimonials)

    • 2 display-ready marketing designs: choice of rack card, table tent, door hanger, mini menu, etc.

    • 1 promotional video or animated graphic created from your existing media (10–30 seconds, branded, vertical or landscape format)

    🕵️ Mystery Guest Visit (Remote Review Option)

    Optional feature for added insight into real guest or customer experiences.

    • One Mystery Guest Service Review (Virtual or On-Site)

      • Includes full booking or ordering test (virtual reservation + phone/email interaction)

      • Follow-up call or dine-in/takeout experience (restaurant) OR online booking process + review response (lodging)

      • Full 20+ point evaluation report with screenshot documentation and mystery shopper feedback

      • Focus areas: ease of access, communication tone, speed, accuracy, professionalism

    📝 If a physical visit is needed (within Missouri or neighboring areas), add $150 + reimbursement of meal/lodging expenses -or- provide comped lodging & food/beverage at business.

    🗺 Customization Focus (Choose 2)

    Tailored remote mini-projects that deliver real results, tools, and templates—selected based on your business needs.

    🏡 For Lodging Businesses:

    1. OTA Listing Optimization – Deep dive into your Airbnb, VRBO, or Booking.com listing with keyword, pricing, and image feedback

    2. Branded Guest Welcome Guide – Editable PDF or Canva guide with custom cover, check-in instructions, local recs, and house rules

    3. Room Readiness Checklist & SOP – Daily cleaning/turnover workflow with custom printable checklists + deep-clean cycle planner

    🍽️ For Restaurants & F&B:

    1. Menu Audit + Food Cost Strategy – Layout analysis, cost vs. price comparison, and basic profitability suggestions

    2. Seasonal or Promotional Menu Design – Two specials menus (e.g., happy hour, lunch combo, weekend brunch), fully branded + upsell guide

    3. Kitchen Station & Task Flow Plan – BOH role planning, zone map (cold, hot, prep), and daily opening/closing checklist templates

    📦 Deliverables:

    • Guest Journey & Opportunities Report

    • 60-Day Marketing Plan + Templates

    • Promotional Video/Graphic

    • Custom Role Descriptions, Checklists, and Guides

    • Mystery Guest Report (if selected)

    • Organized digital folder with all assets + implementation guidance

    🧩 What You Provide:

    • Menu(s), booking link, or online listings

    • Staff overview or current team roles

    • Logo files and brand images (if available)

    • Participation in virtual meetings and prompt feedback on drafts

    • Reimbursement for any agreed-upon guest stays or meals (if mystery review is selected)

  • 4-6 Weeks

  • Up to 24 Hours

  • Starting at: $1300

A metal bridge over a river at sunset in the Ozark region.

  • This plan offers short-term, high-impact executive leadership for small hospitality businesses in transition, growth, or crisis. Acting as a Task Force GM or Contracted Director of Operations, this engagement provides structured oversight while supporting stabilization, team development, and leadership succession.

    🏨 Ideal For:

    • Ownership groups or operators in between General Managers

    • Facilities recovering from poor management or rapid turnover

    • Seasonal or event-based properties needing temporary executive presence

    • Takeovers or acquisitions needing leadership continuity

    • Business launches or soft openings requiring rapid onboarding + systems

  • 🧭 Executive Oversight & Day-to-Day Management

    • Acts as interim GM/Director of Operations

    • Up to 60 hours per week, available 5–6 days a week on-site work, with optional virtual oversight

    • Full coordination with ownership or leadership team on weekly benchmarks and goals

    • Daily task assignments and follow-through with department leads

    • Operational KPIs introduced and tracked weekly (labor %, RevPAR, average check, guest satisfaction, etc.)

    • Real-time communication via Slack, Zoom, phone, or email

    🛠 System Implementation & Organizational Structure

    • Development or refinement of SOPs for Front Office, Housekeeping, F&B, Maintenance, and Guest Experience

    • Staff workflow redesign, shift responsibilities, and accountability structures

    • Setup or optimization of:

      • POS/booking system (Square, Lodgify, ResNexus)

      • Scheduling and communication tools (Homebase, Slack)

      • Inventory and vendor management templates

    • Creation of a comprehensive Operations Manual (digital & editable)

    👥 Team Leadership, Hiring & Replacement GM Assistance

    • Staff morale and culture coaching

    • Team meetings, one-on-one feedback sessions, and daily huddles

    • Recruitment coordination for replacement GM or key department leads

      • Write and post job descriptions

      • Assist with resume reviews and interviews

      • Help onboard and train incoming GM or Ops Lead

    • Deliverable: Leadership Transition Plan with process continuity documentation

    📅 Marketing & Brand Alignment Support

    • Aligns service strategy with existing branding and guest expectations

    • Setup or improvement of guest communication: confirmations, feedback loops, upsell prompts

    • Coordination with in-house or third-party marketing teams for:

      • Seasonal menu or service launch

      • Promotional calendar

      • Social media post guidance (no direct management unless scoped separately)

    🕵️ Mystery Guest Experience (Optional Add-On)

    • Simulated guest booking and evaluation during and after engagement

    • Mystery Guest reports (x2) include feedback on:

      • Service consistency

      • Cleanliness, amenities, and guest readiness

      • Booking and response accuracy

      • Team interactions and overall experience

    • Optional in-person mystery visit (Add: $250 + travel/lodging reimbursement)

    📦 Deliverables Include:

    • 30/60/90-Day Execution Timeline (adjusted weekly)

    • Weekly Performance Dashboards and Staff Reports

    • Custom Operations Manual (10+ SOPs)

    • Job Descriptions and Hiring Support Materials

    • Transition Plan + GM Handoff Documentation

    • Optional Mystery Guest Reports

    • Shared Google Drive with all files, forms, SOPs, and team tools

    🧩 Client/Owner Provides:

    • Weekly check-ins and approvals

    • Designated leadership contact on property (if not full onsite)

    • Access to property documents, systems, and tools

    • Any travel reimbursements (if limited site visits are included)

    • Reimbursement for meals/stays if mystery guest option is selected

    🧭 Summary:

    This plan gives your property the benefit of an experienced GM or Director of Operations, without the delay or expense of a long-term hire. With a clear structure, built-in leadership transition, and expert execution, The Ozark Frontier Plan is your best solution for stability, structure, and results.

  • Ongoing Monthly Retainer (3-month minimum)

  • Up to 60 Hours per Month

  • Starting Rate: $55/hour
    Availability: Up to 60 hours/week

An old wooden barn with a rusted metal roof surrounded by trees with orange and yellow autumn leaves, with text overlay reading 'The Ozarks Homesteader'.

  • Established lodges, cabins, inns, restaurants, cafés, and seasonal attractions ready to improve consistency, team structure, and marketing while creating a more professional, guest-ready business.

  • 🧭 Full Remote Operations Audit

    • Two virtual walkthrough sessions (split by department or area)

    • Business intake form to gather operational flow, key metrics, and current processes

    • Review of booking system, guest communications, staff structure, scheduling, and service procedures

    • Operations Audit Report with detailed findings across Front-of-House, Back-of-House, and Admin/Systems

    🛠 Custom Standard Operating Procedures (SOPs)

    • Written SOPs for 3–5 core processes (e.g., opening/closing, guest check-in/out, shift turnover, inventory checks)

    • Includes custom-branded SOP templates (PDF + editable Word/Google Docs)

    • Visual workflows or checklists for guest readiness and team transitions

    • Optional: multi-departmental flowchart (lodging + food & beverage combined)

    🧑‍🍳 Team & Culture Development Tools

    • Anonymous team feedback survey (customized to business type)

    • Team Morale Action Plan based on feedback & common friction points

    • 90-minute Virtual Leadership Coaching Session (for owner, manager, or lead staff)

    • Templates for job expectations, recognition tools, and shift huddles

    • Up to 5 job descriptions and org chart (customized roles)

    📅 Marketing Expansion Kit

    • 90-day integrated marketing calendar (print, digital, social, event-driven)

    • 15 branded content templates (Canva format) including promos, guest reviews, local collaborations, and team spotlights

    • 3 print-ready assets (e.g., updated menu, event flyer, brochure, or rack card)

    • 1 Highlight Video or Photo Collection

      • Option A: HospIQ edits client-submitted photos/clips

      • Option B: Remote content guidance with shot list & upload instructions

    🕵️ Mystery Guest Stay or Visit (1 - 2 Times)

    Optional but strongly recommended for businesses seeking objective guest insights.

    • Mystery Guest books and experiences a full stay or meal

    • Full evaluation report based on 25+ service standards

    • Includes:

      • Booking & communication review

      • Cleanliness and presentation scoring

      • Staff interaction notes

      • Accuracy of listings, menu, or promotions

    • Delivered in a formal Mystery Guest Experience Report + action recommendations

    Note: If a physical visit is possible within Missouri or a neighboring region, add $150 + reimbursement of meal or stay. Remote-only mystery evaluations can include simulated bookings and guest inquiries with follow-up audits.

    🗺 Customization Focus (Choose 2)

    These optional add-ons are built into your package and tailored to your type of business.

    🏡 For Lodging Businesses:

    1. OTA Listings Deep-Dive – Airbnb, VRBO, Booking.com listing optimization with focus on images, keywords, pricing, and guest messages

    2. Housekeeping Flow Plan – Cleaning & inspection checklists, weekly task planner, and room turnover standards

    3. In-Room Branding & Guest Communication – Digital or printable welcome booklet, check-out reminder, feedback prompt, and local recommendations

    🍽️ For Restaurants & F&B:

    1. Menu Rework + Feature Item Strategy – Menu layout feedback, pricing optimization, and 2 branded specials or upsell menus

    2. BOH Task + Station Structure Plan – Mapping of prep, cook, and clean roles; includes staff assignments and task planner

    3. Guest Feedback System Setup – In-person and digital review strategies, signage, post-meal touchpoints, and review response templates

    📦 Deliverables:

    • Full Operations Audit Report

    • Branded SOPs, checklists, and staff materials

    • Marketing calendar, video, and templates

    • 3 professional design assets (menus, flyers, signage)

    • Mystery Guest Experience Report (if included)

    • All materials organized in a client Google Drive folder

    🧩 What You Provide:

    • Access to menus, listings, marketing materials, org chart (if available)

    • 1–2 virtual meetings with ownership and management

    • Staff participation in survey (anonymous, digital)

    • Branding elements (logo, colors, font—if available)

    • Reimbursement for meal/stay if mystery guest experience is included

  • 6-8 Weeks

  • Up to 40 Hours

  • Starting at: $2500

A scenic view of green fields, rolling hills, and a bright blue sky with scattered clouds, overlaid with 'Build Your Own' text.

  • The Build Your Own Plan is perfect for small businesses that want expert consulting without the full package price tag. Whether you're a vacation rental owner, café operator, restaurant manager, or boutique lodging provider, this flexible, a la carte service model lets you choose the exact support you need across operations, marketing, HR, staffing, branding, and guest experience.

    From mystery guest stays to menu audits, SOP development to hiring support, we’ve broken down all our services into clear, affordable options. You stay in control of your budget, timeline, and priorities.

    📝 Perfect For:

    • New or seasonal businesses getting off the ground

    • Owners who want targeted fixes without full packages

    • Operators planning for a soft relaunch or busy season

    • Businesses prepping for a leadership transition

    • Teams with internal staff who just need the right tools

    1. Browse the Service Menu
      Review our detailed list of a la carte consulting services. Each service includes a description, estimated hours, and a starting rate.

    2. Pick What You Need
      Choose as few or as many services as you’d like — operations, marketing, staff management, design, or systems support. We’ll help you prioritize if you’re unsure where to start.

    3. Book Your Consultation
      Schedule a free 30-minute discovery call to confirm your selections, timelines, and goals. We’ll offer recommendations based on your business size, season, and current challenges.

    4. Receive Your Custom Quote
      You’ll get a transparent proposal based on the services you selected, estimated hours, and final pricing. We require a signed agreement and a deposit before work begins.

    5. Get To Work!
      All deliverables are customized, brand-aligned, and built for easy implementation. You’ll receive professional tools, training documents, marketing content, and 1:1 support along the way.

  • Startup or Seasonal Business

    2–3 services (e.g. menu design, OTA review, SOPs)

    $500–$950

    Established Small Business

    4–6 services (e.g. SOPs, training tools, marketing)

    $1,000–$1,800

    Multi-Department Property

    6–10 services (full operations + marketing support)

    $2,000–$3,500

    Transition or Relaunch

    8–12 services (includes mystery guest, rebrand support)

    $3,500–$5,000

    Task Force / GM Oversight (6+ wks)

    Weekly executive services (see Ozark Frontier Plan)

    $3,300/week

    • Fully customized strategy and tools

    • Branded SOPs, templates, and marketing materials

    • Weekly communication and file sharing

    • Optional add-ons: photo editing, staff training, guest surveys

    • Optional site visit or content shoot (additional fee)

  • 🧭 Operations Audit & Action Plan

    Description: Remote review of daily business flow with a 2-page priority improvement report.
    Time: 2–3 hours
    Starting at: $225

    🛠 SOP Development (Per Process)

    Description: Custom-branded Standard Operating Procedure for 1 workflow (e.g., shift change, guest check-in, food prep).
    Time: 2–3 hours per SOP
    Starting at: $150

    🗃 Full Departmental SOP Package (5 SOPs)

    Description: Complete documentation of 5 key operational processes with staff-ready training language.
    Time: 10–12 hours
    Starting at: $625

    📅 Shift Schedule & Task Planner

    Description: Custom weekly team schedule and shift checklist template (includes staff role planning).
    Time: 2 hours
    Starting at: $125

    📦 Vendor & Inventory System Setup

    Description: Basic spreadsheet system for tracking inventory levels, supplier contacts, and cost trends.
    Time: 3–4 hours
    Starting at: $200

  • 👥 Custom Job Descriptions (Set of 3)

    Description: Role-specific job descriptions aligned with business type and staffing goals.
    Time: 2–3 hours
    Starting at: $135

    📘 Staff Handbook (Up to 20 Pages)

    Description: Policy and procedure manual for team expectations, dress code, conduct, and compliance.
    Time: 6–8 hours
    Starting at: $575

    🧑‍🏫 Virtual Leadership Coaching Session

    Description: 90-minute coaching session with owner or manager + summary report with action steps.
    Time: 1.5 hours
    Starting at: $195

    🔎 Recruiting & Hiring Support

    Description: Job ad copy, resume review support, and screening/interview prep (per position).
    Time: 3–4 hours
    Starting at: $250

  • 📅 30-Day Marketing Calendar

    Description: Fully customized monthly content plan including promotions, social post ideas, and email focus.
    Time: 2–3 hours
    Starting at: $175

    🎨 Social Media Content Templates (Set of 10)

    Description: Canva-based branded templates designed for posts, stories, or flyers.
    Time: 3–4 hours
    Starting at: $195

    📰 One-Time Promo or Seasonal Campaign Design

    Description: Digital or print-ready flyer, ad, or campaign materials for events or seasonal promos.
    Time: 2–3 hours
    Starting at: $150

    🎬 Promo Video Editing (Up to 60–90 sec)

    Description: Edited promotional video using client-provided photos/video (voiceover or text overlay optional).
    Time: 5–6 hours
    Starting at: $425

    🧭 Google Business Profile Optimization

    Description: Full profile setup or optimization with SEO-rich content, photos, and response templates.
    Time: 2–3 hours
    Starting at: $150

    🧾 Menu or Service Flyer Design

    Description: Print-ready design for your menu, services list, or in-room/FOH display.
    Time: 2–3 hours
    Starting at: $125

  • 🛏 OTA Profile Review (Airbnb, VRBO, booking.com)

    Description: Listing audit with keyword feedback, pricing insights, and photo optimization tips.
    Time: 2–3 hours
    Starting at: $150

    📖 Digital Guest Welcome Guide

    Description: Editable Canva or PDF guest welcome guide with house rules, local recs, and property details.
    Time: 3–4 hours
    Starting at: $225

    🧼 Cleaning Checklist & Turnover SOP

    Description: Branded housekeeping checklist + daily, deep clean, and guest readiness standards.
    Time: 2 hours
    Starting at: $125

  • 📋 Menu Audit + Food Costing Spreadsheet

    Description: Review of menu layout, pricing, item popularity, and an editable food cost tracking tool.
    Time: 3–4 hours
    Starting at: $225

    🥗 Seasonal Menu or Promo Menu Design

    Description: Print-ready or digital menu layout for limited-time offers, brunch, drinks, etc.
    Time: 2–3 hours
    Starting at: $150

    🔪 Kitchen Workflow + Task Map

    Description: BOH layout planning (cold line, grill, prep, dish), including task breakdown per station.
    Time: 3–4 hours
    Starting at: $200

  • 🕵️ One-Time Mystery Guest Visit – Restaurant/Attraction

    Description: Secret visit with 20+ point service evaluation, booking/ordering review, and staff interaction scoring.
    Time: 2–3 hours
    Starting at: $150 + meal reimbursement

    🛏 Mystery Guest Stay – Lodging

    Description: Anonymous overnight stay or simulation with full guest journey audit, booking review, and check-in evaluation.
    Time: 5–6 hours
    Starting at: $295 + cost of lodging

  • 🛎️ Guest Journey Mapping

    Description: Step-by-step mapping of guest experience from discovery to departure with recommendations.
    Time: 3–4 hours
    Starting at: $175

    🧰 Business Startup Toolkit

    Description: Logo guidance, brand identity basics, basic pricing structure, and launch checklist.
    Time: 5–6 hours
    Starting at: $350

    🧑‍💼 Temporary GM/Operations Oversight (Hourly/Weekly)

    Description: Contracted hands-on leadership during transition periods. (See Ozark Frontier Plan)
    Rate: $55/hr
    Min Commitment: 6–8 weeks

Man smiling in front of wind turbines in a rural landscape with cornfields at dusk

Let’s Talk About Solutions…

At HospIQ Consulting, we assist clients by developing tailored solutions and customized packages that align perfectly with their budget and unique operational needs.

Our approach ensures that quality service is never compromised while implementing smarter hospitality strategies designed to optimize efficiency and enhance guest satisfaction.

By focusing on cost-effective measures without sacrificing excellence, we help businesses achieve sustainable growth and a competitive edge in the hospitality industry.

Contact Us