Our Services

A full-day on-site or remote audit of workflows, service delivery, and facility layout. Includes a detailed report identifying inefficiencies, safety concerns, and improvement opportunities.

We craft or refine standard operating procedures across departments such as housekeeping, front office, F&B, and guest services. Includes staff interviews, policy templates, and training rollout recommendations.

We review your current labor strategy, schedules, and payroll data to design a cost-effective labor matrix that maintains service quality while reducing waste.

We analyze your cost of goods sold, vendor invoices, and product mix to identify margin leakage, vendor inefficiencies, and pricing opportunities. Includes a detailed Profit & Loss review with strategic recommendations to improve food cost percentage, labor ratio, and overhead control.

We build custom financial and operational forecast models tailored to your business cycles, seasonal trends, and sales goals. This includes template creation for weekly reporting, budget variance analysis, and actionable dashboards for use by management teams.

Interactive staff training focused on guest service standards, time management, safety compliance, and communication. Includes role-playing, manager toolkits, and follow-up reporting.

Comprehensive review of your current menu to identify underperforming items, pricing gaps, and design opportunities. We provide a report with actionable suggestions to improve both guest appeal and profit margins.

Onsite or remote reviews of your compliance with food safety and sanitation standards. Includes pre-inspection checklists, corrective action plans, and employee coaching.

Seasonal features, event-specific offerings, and beverage programs tailored to your concept. Includes recipe creation, costing, naming, and service training guidance.

Review purchasing practices, vendor pricing, and par systems. We provide tools and recommendations for reducing spoilage, cost, and missed revenue.

We help you document, standardize, and cost your key menu items for consistency, control, and cost-efficiency.

Up-skill your service team in guest interaction, table management, upselling, and timing. Ideal for restaurants, tasting rooms, or resort dining outlets.

We evaluate every phase of the guest journey, from first impression to final checkout. Includes analysis of touch-points, service timing, and guest pain points. You'll receive a custom report outlining enhancements for satisfaction, loyalty, and referrals.

Review and improve your presence on online travel agencies (OTAs) like Expedia, Booking.com, and Airbnb. Includes rate structure audits, listing enhancements, and guidance on third-party channel balance.

We evaluate your cleaning protocols, scheduling system, and staffing model to ensure peak readiness and cleanliness standards. Our guidance includes checklists, SOP development, efficiency tracking, and team training to help your housekeeping team operate smoothly, quickly, and with consistent quality.

A full review of your maintenance department’s preventive protocols, work order tracking, staffing, and vendor relationships. We deliver a plan to improve response times, reduce deferred maintenance, and protect your guest experience through behind-the-scenes excellence.

A full walk-through and audit of exterior presentation: landscaping, signage, lighting, entryways, and outdoor amenities. We’ll identify quick wins and long-term improvements to ensure that your property’s first impression aligns with your quality of service.

Analyze rate structures across seasons and guest types, develop flexible packaging solutions, and implement dynamic pricing for greater RevPAR and occupancy.